Privacy Policy

Privacy Policy

Effective Date: 15 December 2024

ShiftKey Labs (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect the information you provide when using the ShiftKey Labs mobile application (the “App”). By using the App, you agree to the terms of this Privacy Policy.

1. Information We Collect

a. Personal Information

We collect personal information when you:

  • Register for events.

  • Sign up as a volunteer.

This may include:

  • Full Name

  • Email Address

  • Contact Information

  • Institution (e.g., University)

b. Camera Usage

When volunteers scan tickets using the App, the camera functionality is used. The App does not store or share the scanned data but processes it in real-time to validate tickets.

c. Automatically Collected Information

We may collect information automatically, such as:

  • Device type and operating system

  • IP address

  • App usage data (e.g., features accessed)

2. How We Use Your Information

We use the information collected to:

  • Facilitate event registrations and volunteer sign-ups.

  • Validate tickets during events.

  • Communicate important updates regarding events and volunteering opportunities.

  • Improve the functionality and user experience of the App.

3. Sharing Your Information

We do not sell, rent, or trade your personal information. Your information may be shared only in the following scenarios:

  • With Event Organizers: To manage registrations and volunteer assignments.

  • Legal Compliance: If required by law or to protect the rights and safety of users and ShiftKey Labs.

4. Data Storage and Security

We implement industry-standard security measures to protect your information, including encryption and secure servers. However, no method of transmission over the internet or electronic storage is 100% secure.

5. Your Privacy Choices

  • Access and Update Information: You can update your personal information within the App.

  • Delete Your Data: To request deletion of your data, contact us at info@shiftkeylabs.ca.

  • Camera Permissions: You can disable camera access through your device settings, though this may limit certain functionalities.

6. Third-Party Services

The App may integrate third-party services (e.g., analytics providers). These services are governed by their respective privacy policies.

7. Children’s Privacy

The App is not intended for individuals under 13 years of age. We do not knowingly collect personal information from children under 13.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be effective upon posting within the App. We encourage you to review the Privacy Policy regularly.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

ShiftKey Labs
info@shiftkeylabs.ca